We are bringing the best of both worlds to care management

the best of

By empowering our care team with Generative AI technology, Medsien combines efficiency and empathy for a bigger operational impact and better patient care.

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Wellness Visits

Our hybrid, hands-on approach

Artificial intelligence meets scalable staffing with Medsien’s comprehensive solutions designed with your practice in mind.

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Count on our
AI technology

If you’re struggling to provide quality patient care with disconnected systems and outdated tools, Medsien offers the most advanced, automated platform to power up your practice with AI.

Care Team

Stay connected with
our care team

It’s challenging to foster a first-class environment without added help. Medsien ditches the call center model with dedicated, certified staff who serve as an extension of your practice.

We prioritize compassionate and quality care

Medsien's personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting your office.

Personalized care driven by individual doctors' preferences
Dramatically reduce administrative burden so you can focus on putting patients first
Expand the reach of your practice to help patients wherever they are

Unleash the power of AI for exceptional care management success

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Scale with automation

Streamline your entire operations with automated tracking, reporting, and billing with AI.

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Secure your success

Medsien maintains a real-time audit trail of all patient interactions via automated time tracking, recorded calls, and detailed logs.

Implement
remote care programs
in as little as one week

scalable

secure

simple

profitable

efficient

Achieve the perfect balance

You shouldn’t have to choose between taking on the entire burden of care management or outsourcing it completely to an unvetted vendor. With Medsien, you can have remarkable remote care without the hassle.

Why should we hire someone else to do this?

The challenges of successful in-house Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs
Read more
Cutting-edge, efficient, effective, and streamlined. Great people to work with, seamless implementation, and if you're looking to outsource CCM, RPM, etc. I can't think of a better company.
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Medsien client in family medicine

19
M+
Care procedures performed
487
K
Phone calls and counting
95
%
Patient retention
98
%
Reimbursed claims
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Medsien’s managed services

With Medsien, you can successfully manage remote care programs at every stage—without any of the heavy lifting.

Implementation and onboarding

Medsien seamlessly integrates with leading EHR systems, so you can go live in days with no upfront investment. Every client is assigned a dedicated account management team to train all users and ensure a smooth onboarding.

Patient eligibility and enrollment

Once you’re up and running with Medsien, you can use the platform to intelligently identify patients to maximize coverage, walk them through the enrollment process with minimal work, and set up remote patient monitoring devices in record time.

Personalized care coordination

Both patients and providers benefit from 1:1 support with Medsien’s care partners who check in monthly, conveniently via phone call, text, or mobile app. This hands-on approach is proven to reduce patient churn and dramatically increase engagement.

Ongoing activity automation

Medsien’s platform automatically tracks and logs all the activities performed by our care team and generates detailed reports directly in your EHR system. And at the end of every month, Medsien creates and processes claims with appropriate codes so billing is a breeze.

Program performance and partnership

Medsien’s isn’t a set-it-and-forget-it vendor, because your patient experience is our top priority. We’re a trusted partner that regularly collaborates with your team so our solutions are specifically designed for your practice -- that is why every Medsien client works with a dedicated account manager and support team.

Schedule a demo

Contact us to see Medsien in action and learn how your organization can reimagine remote care management.

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Blog and resources

The latest news, technologies, and resources from our team.

To stay updated with Medsien’s latest content and product updates, subscribe to our newsletter

Navigating APCM billing: What to know about G0556, G0557 and G0558 CPT Codes
Navigating APCM billing: What to know about G0556, G0557 and G0558 CPT Codes
Understanding the three APCM billing codes, G0556, G0557, and G0558, is essential to delivering effective care and capturing Medicare reimbursement. This guide breaks down what each code means, what’s required, and how Medsien helps practices stay compliant while streamlining the billing process.
A quick guide to Advanced Primary Care Management (APCM) and how it helps your practice
A quick guide to Advanced Primary Care Management (APCM) and how it helps your practice
From scaling chronic care programs to simplifying billing and documentation, APCM helps clinics deliver better care with less operational burden. Here’s a quick guide to understand how APCM works and how Medsien makes it fully manageable.
Safeguarding patient data in Remote Care Management
Safeguarding patient data in Remote Care Management
Healthcare organizations are facing growing cybersecurity risks and compliance demands. As remote care management programs evolve, choosing a partner who understands HIPAA, data security, and patient safety is essential. Learn how Medsien builds protection into every part of your remote care experience.
Beyond the basics: What makes Remote Care Management truly work
Beyond the basics: What makes Remote Care Management truly work
Remote care management success starts with EHR integration, but it does not stop there. To deliver truly connected, scalable, and personalized patient care, healthcare organizations need more than access to data. They need the right technology, expert staffing, and a strategic partner.
Making Remote Care more human in a digital world
Making Remote Care more human in a digital world
Healthcare is evolving quickly. Technology helps providers become more efficient and organized, but it should never replace the human connection at the heart of care. As remote care continues to grow, it is more important than ever to create personal relationships between patients and providers. A truly successful remote care program blends automation with compassion, offering a balance that improves both outcomes and satisfaction.
How Remote Care Management helps seniors feel less lonely and healthier
How Remote Care Management helps seniors feel less lonely and healthier
Loneliness is a serious epidemic and major public health problem impacting individuals and communities in the United States and around the globe.
Braving the Wilderness: Solving the rural healthcare crisis with Remote Care Management
Braving the Wilderness: Solving the rural healthcare crisis with Remote Care Management
The shortage of healthcare providers in rural America is reaching a critical point. With limited access to primary and specialty care, particularly for Medicare beneficiaries, the demand for innovative healthcare delivery models is urgent. Remote Care Management (RCM) is a vital solution bridging the care gap for aging populations in underserved areas.
The aging baby boomer generation and the growing demand for senior care
The aging baby boomer generation and the growing demand for senior care
Throughout the Great Depression and the Second World War, birthrates in the United States remained fairly low. Following World War II, a post war economic boom saw tremendous expansion of infrastructure and growth of neighborhoods, and a rising middle class. With that growth and economic confidence came a post war baby boom in the United States.
Launch a Remote Care Management program in just 5 days with Medsien
Launch a Remote Care Management program in just 5 days with Medsien
Implementing a remote care management program doesn’t have to take weeks or create extra work for your staff. With Medsien, you can get started in as little as five days — no manual reporting, no user access sharing, and no disruption to your practice’s workflow.
How recent healthcare policy changes highlight the value of Medsien’s Remote Care Management services
How recent healthcare policy changes highlight the value of Medsien’s Remote Care Management services
Preventative care is a proven strategy for cutting healthcare expenses and improving patient outcomes. According to the Centers for Medicare & Medicaid Services (CMS), preventable hospital admissions cost Medicare over $30 billion annually. The administration aims to reduce these expenses through initiatives that emphasize keeping patients healthy and managing chronic conditions proactively.
Reimagine Remote Care Management in 2025: A Checklist for Your Practice
Reimagine Remote Care Management in 2025: A Checklist for Your Practice
Engaged patients are more likely to adhere to care plans and experience better outcomes. Practices must prioritize consistent communication, personalized education, and proactive support.
Remote Patient Monitoring under scrutiny: Why Medsien stands out in an evolving landscape
Remote Patient Monitoring under scrutiny: Why Medsien stands out in an evolving landscape
To address these gaps, the OIG has recommended additional safeguards to enhance oversight, including greater specificity on monitored health data, and enhanced provider education on correct billing practices.