We are bringing the best of both worlds to care management

the best of

By empowering our care team with Generative AI technology, Medsien combines efficiency and empathy for a bigger operational impact and better patient care.

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Wellness Visits

Our hybrid, hands-on approach

Artificial intelligence meets scalable staffing with Medsien’s comprehensive solutions designed with your practice in mind.

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Count on our
AI technology

If you’re struggling to provide quality patient care with disconnected systems and outdated tools, Medsien offers the most advanced, automated platform to power up your practice with AI.

Care Team

Stay connected with
our care team

It’s challenging to foster a first-class environment without added help. Medsien ditches the call center model with dedicated, certified staff who serve as an extension of your practice.

We prioritize compassionate and quality care

Medsien's personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting your office.

Personalized care driven by individual doctors' preferences
Dramatically reduce administrative burden so you can focus on putting patients first
Expand the reach of your practice to help patients wherever they are
Medsien Care Team

Unleash the power of AI for exceptional care management success

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Scale with automation

Streamline your entire operations with automated tracking, reporting, and billing with AI.

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Secure your success

Medsien maintains a real-time audit trail of all patient interactions via automated time tracking, recorded calls, and detailed logs.

Implement
remote care programs
in as little as one week

scalable

secure

simple

profitable

efficient

Achieve the perfect balance

You shouldn’t have to choose between taking on the entire burden of care management or outsourcing it completely to an unvetted vendor. With Medsien, you can have remarkable remote care without the hassle.

Why should we hire someone else to do this?

The challenges of successful in-house Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs
Read more
Cutting-edge, efficient, effective, and streamlined. Great people to work with, seamless implementation, and if you're looking to outsource CCM, RPM, etc. I can't think of a better company.
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Medsien client in family medicine

19
M+
Care procedures performed
487
K
Phone calls and counting
95
%
Patient retention
98
%
Reimbursed claims
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Medsien’s managed services

With Medsien, you can successfully manage remote care programs at every stage—without any of the heavy lifting.

Implementation and onboarding

Medsien seamlessly integrates with leading EHR systems, so you can go live in days with no upfront investment. Every client is assigned a dedicated account management team to train all users and ensure a smooth onboarding.

Patient eligibility and enrollment

Once you’re up and running with Medsien, you can use the platform to intelligently identify patients to maximize coverage, walk them through the enrollment process with minimal work, and set up remote patient monitoring devices in record time.

Personalized care coordination

Both patients and providers benefit from 1:1 support with Medsien’s care partners who check in monthly, conveniently via phone call, text, or mobile app. This hands-on approach is proven to reduce patient churn and dramatically increase engagement.

Ongoing activity automation

Medsien’s platform automatically tracks and logs all the activities performed by our care team and generates detailed reports directly in your EHR system. And at the end of every month, Medsien creates and processes claims with appropriate codes so billing is a breeze.

Program performance and partnership

Medsien’s isn’t a set-it-and-forget-it vendor, because your patient experience is our top priority. We’re a trusted partner that regularly collaborates with your team so our solutions are specifically designed for your practice -- that is why every Medsien client works with a dedicated account manager and support team.

Schedule a demo

Contact us to see Medsien in action and learn how your organization can reimagine remote care management.

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Blog and resources

The latest news, technologies, and resources from our team.

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Reimagine Remote Care Management in 2025: A Checklist for Your Practice
Reimagine Remote Care Management in 2025: A Checklist for Your Practice
Engaged patients are more likely to adhere to care plans and experience better outcomes. Practices must prioritize consistent communication, personalized education, and proactive support.
Remote Patient Monitoring under scrutiny: Why Medsien stands out in an evolving landscape
Remote Patient Monitoring under scrutiny: Why Medsien stands out in an evolving landscape
To address these gaps, the OIG has recommended additional safeguards to enhance oversight, including greater specificity on monitored health data, and enhanced provider education on correct billing practices.
Saving the system: Remote care management programs bring major cost savings by improving care and reducing hospitalizations
Saving the system: Remote care management programs bring major cost savings by improving care and reducing hospitalizations
The financial impact of remote care services and programs on the health system is quite profound. With the estimated cost savings from reduced hospitalizations and hospital readmissions alone, remote care programs could potentially save Medicare billions of dollars
Overwhelmed to Amazed: how remote care programs help practices and wow patients
Overwhelmed to Amazed: how remote care programs help practices and wow patients
A successful remote care management program - one that decreases stress and overwhelm for the practice and that improves the efficiency and effectiveness of care - has 3 key elements: Staffing, Software and Processes
Braving the wilderness: Tackling remote care in rural areas
Braving the wilderness: Tackling remote care in rural areas
The shortage of doctors/providers in rural areas (shortage of clinics in these areas too) is profound. Shortages are even worse for specialists and sub-specialty care in these settings. Many Medicare patients require complex, specialty care in addition to well managed primary care for chronic conditions.
Aging baby boomers and the growing demand for senior care
Aging baby boomers and the growing demand for senior care
Throughout the Great Depression and the Second World War, birthrates in the United States remained fairly low. Following World War II, a post war economic boom saw tremendous expansion of infrastructure and growth of neighborhoods, and a rising middle class. With that growth and economic confidence came a post war baby boom in the United States.
Industry and Policy Updates: HIPAA Compliance and Enforcement for Alarming Trends in Data Safety
Industry and Policy Updates: HIPAA Compliance and Enforcement for Alarming Trends in Data Safety
On February 14, 2024, HHS-OCR, issued two reports to Congress on Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliance and enforcement. One on HIPAA Privacy, Security and Breach Notification Rule Compliance, the other on Breaches of Unsecured Protected Health Information.
Going beyond EHR integration: Successful remote care management is so much more
Going beyond EHR integration: Successful remote care management is so much more
Having the data integrated is helpful, but does not create any important data flows or streamline any data communication or operations. Remote care management is much more than the EHR.
Don’t be a robot: Adding the personal touch to remote care technology
Don’t be a robot: Adding the personal touch to remote care technology
As advances in health related technologies become more and more integrated into healthcare delivery, it remains essential to still maintain a focus on the patient and the patient experience.
2024 CMS Update Spotlight:  Expansion of RPM and RTM to FQHCs and RHCs
2024 CMS Update Spotlight: Expansion of RPM and RTM to FQHCs and RHCs
On November 2, 2023, CMS released its 2024 Final Physician Fee Schedule on policies related to remote care management. At the time of the release, Medsien provided a full summary of 2024 updates and changes that would impact Medsien clients and programs related to remote care management. Here we offer a bit more information to highlight specific, important changes for Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs).
Overview of CPT codes for Medsien related products
Overview of CPT codes for Medsien related products
Medsien offers software and solutions for a suite of services – including CCM, PCM, RPM, RTM, TCM and AWVs. Accurate coding is essential for proper reimbursement.
2024 Checklist to power up your practice. It’s time to reimagine remote care management
2024 Checklist to power up your practice. It’s time to reimagine remote care management
New year, time for a new approach It’s time to plan for 2024. Are you ready to introduce seamless, scalable remote care management and monitoring into your practice?