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Advanced Primary Care Management

Medsien’s APCM solution empowers practices to deliver proactive and high-quality primary care while enhancing outcomes without adding complexity.

Physician resting both hands on the shoulders of a smiling older patient
Meets care goals without value-based risk while strengthening patient relationships
Monthly reimbursements with no need for time tracking while delivering consistent patient support
Zero upfront cost or long-term contracts, allowing full focus on patient care

Streamline every step with all-in-one APCM support

Medsien’s APCM solution combines staffing, software, training, billing and compliance in a single platform. Practices can launch quickly without workflow changes while maintaining full visibility and control.

Activate patients with dedicated care teams

Patients are assigned certified care partners who manage monthly check-ins, coordinate referrals and update care plans, driving higher engagement, better adherence and improved clinical outcomes.

Start fast and scale with confidence

APCM launches in days with zero upfront cost or hardware.

Connect seamlessly with our comprehensive EHR ecosystem

With an ever-growing number of technology integrations, you can get up and running with Medsien in a matter of days.

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“The Medsien application has been a very professional extension to our patients by providing both patient support and feedback to our staff for otherwise unknown patient needs.”
Medsien client in family medicine

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Frequently asked questions

Everything you need to know about Advanced Primary Care Management (APCM).

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What is Advanced Primary Care Management (APCM)?

APCM is a proactive care program that provides monthly, non-face-to-face support for patients with chronic or complex needs. It helps practices deliver consistent and coordinated care between visits.

Who is eligible for APCM services?

Patients with one or more chronic, behavioral, or functional health conditions may qualify, especially those requiring ongoing care coordination or support beyond routine office visits.

How does APCM benefit patients?

Patients receive personalized, ongoing care from certified care partners who help manage medications, coordinate follow-ups, and stay on top of evolving health needs, without needing to call the clinic each time.

How does APCM benefit providers and practices?

APCM allows providers to monitor high-risk patients, reduce preventable hospitalizations, and increase patient satisfaction while generating new monthly revenue streams with minimal administrative burden.

What services are included in APCM?

Services typically include care plan updates, medication reviews, social and behavioral health screenings, coordination with specialists or community resources, and ongoing risk monitoring.

How does Medsien implement APCM with my clinic?

Medsien offers a turnkey APCM solution, handling staffing, software, training, billing, and compliance with no disruption to your current workflows.

How long does it take to launch an APCM program?

Practices can typically go live in a matter of days. Medsien customizes dashboards and workflows to match your clinic’s needs without requiring retraining or new technology.

How is APCM reimbursed?

Practices receive monthly reimbursements for each enrolled patient, with no time tracking required. Medsien handles the coding, documentation, and claims submission.

How do I enroll patients in the APCM program?

Medsien’s team identifies eligible patients through your EHR, obtains consent, and manages outreach to ensure smooth and compliant enrollment.

Blog and resources

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Chronic Care Management (CCM) Overview & Benefits

The Centers for Medicare and Medicaid Services (CMS) defines chronic conditions as those in which the patient is at significant risk of death, acute exacerbation/decompensation, or functional decline, and are expected to last until the death of the patient.

Transitional Care Management (TCM) Overview & Benefits

Transitional Care Management is a program designed to support and track Medicare patients in the 30 days following discharge from a hospital or treatment facility.

Annual Wellness Visit (AWV) Overview & Benefits

The Annual Wellness Visit (AWV) is a Medicare specific annual health status check where patients have vitals and health status indicators assessed, to provide an opportunity for earlier support and intervention for chronic conditions or concerns.