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Remote Therapeutic Monitoring powered by AI

Medsien’s RTM solution keeps patients and providers connected 24/7 for around-the-clock coordinated care.

Older woman resting her hand on her sore shoulder at home
Increased patient compliance with therapeutic treatments
Comprehensive care that coordinates with pharmacies, specialists, and more
Detailed analytics and dashboards to rapidly respond to patient needs

Maintain a constant line of care communication

With Medsien’s automated and audit-proof technology, you gain detailed documentation to track patient vitals and health trends in real time.

Provide personalized attention to each and every patient

Medsien’s proactive care team understands each patient’s medical history and regularly checks in to answer questions, make appointments and monitor treatment progress.

Alleviate patient and provider stress with easy implementation

RTM programs can be therapeutic for everyone involved, both medically and emotionally. Medsien automates workflows end-to-end, from enrollment, tracking, reporting and billing.

What is Remote Therapeutic Monitoring?

In 2022, the Centers for Medicare and Medicaid Services (CMS) introduced a new category of digital health services: Remote Therapeutic Monitoring (RTM).

Therapeutic, non-physiologic data

such as

Medical devices

  • Therapy/medication adherence
  • Therapy/medication response
  • Pain level

Provider

RTM is designed for the management of patients using medical devices that collect therapeutic, non-physiologic data. Data around indicators such as therapy/medication adherence, therapy/medication response, and pain level can be collected and billed under the RTM codes.

Non-physiologic measures can allow a provider to determine how well a patient is responding to a medication, what social or environmental factors affect the patient’s musculoskeletal health status, and what changes could be made to improve the patient’s health.

Connect seamlessly with our comprehensive EHR ecosystem

With an ever-growing number of technology integrations, you can get up and running with Medsien in a matter of days.

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We have a very simple implementation process for our RTM solutions and can go live within a week

Our team will manage all the aspects (eligibility, announcements, enrollment, etc.) so this will not take any time from you or your staff.

1

Eligibility

Medsien intelligently identifies your patients' eligibility based on their chronic conditions and insurance coverage to maximize your practice coverage.

2

Enrollment

Medsien's Enrollment Specialists contact your patients on your behalf and walk them through the enrollment process effortlessly.

3

Engagement

Every one of your patients will be assigned to a dedicated Certified Medical Assistant to improve engagement and deliver personalized care to your patients.

“Medsien has helped us to have a better line of sight to our patients’ health and wellbeing when they’re not in the office, and the patients have reported back how much they enjoy and look forward to their call with Medsien staff.”
Medsien client in Pain Management

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Contact us to see Medsien in action and learn how your organization can reimagine remote care management.

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Frequently asked questions

Everything you need to know about remote therapeutic monitoring.

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What is remote therapeutic monitoring?

Remote therapeutic monitoring (RTM) is the management of patients using self-reported therapeutic data, otherwise known as non-physiological data, outside of a provider’s organization.

What are examples of remote therapeutic monitoring?

Examples of remote therapeutic monitoring involve the initial setup and patient education on the use of equipment that allow patients to self-report on respiratory system status, musculoskeletal system status, therapy adherence, and therapy response.

What devices can be used for remote therapeutic monitoring?

Equipment used for remote therapeutic monitoring must monitor either the respiratory or musculoskeletal system. Common devices used in RTM programs include but are not limited to: respiratory inhalers for asthma or chronic obstructive pulmonary disease (COPD) and medical devices used for physical and occupational therapy.

What are the requirements for remote therapeutic monitoring?

Similar to other care management services, remote therapeutic monitoring requires a minimum of 20 minutes of care coordination, with at least one interactive communication with the patient or caregiver via phone call or video conferencing.

Who qualifies for remote therapeutic monitoring?

Remote therapeutic monitoring services are available to patients of eligible qualified healthcare professionals, which include physicians, physical therapists, occupational therapists, and nurse practitioners.

What are the benefits of remote therapeutic monitoring?

Remote therapeutic monitoring benefits patients by increasing access to therapeutic care outside of their doctor’s office. RTM also benefits practices by widening the scope of non-physiological data that can be self-reported to receive reimbursement for coordinated care management.

What is the difference between RTM and RPM?

Compared to RPM, RTM encompasses a broader set of use cases and application of remote patient care. The primary difference between RTM and RPM is the collection of non-physiological or therapeutic data, which can be self-reported by patients around indicators, such as pain levels and medication adherence.

Can RTM and RPM be billed together?

No. Because RTM and RPM services have unique requirements on the categorization of data collected, they cannot be billed for the same patient in the same month. Additionally, if multiple medical devices are used, they can be billed only by one practitioner, only once per patient, per 30-day period.

What role does physical therapy play in remote therapeutic monitoring?

Unlike RPM, non-Evaluation and Management (E/M) billing practitioners can bill for RTM services, which includes physical therapists and operational therapists. RTM services must be provided under direct supervision when not directly performed by eligible physicians, nurse practitioners, or therapists.

What is the average reimbursement for RTM?

For 500 enrolled patients, Medsien’s RTM solution can generate up to $850,000 in additional annual revenue. With our accurate, automated billing and coding, we achieve an average monthly reimbursement rate of 98%. Reach out to our team of RTM experts to get started.

Does Medicare cover remote therapeutic monitoring services?

Yes, as long as a patient’s chronic condition is eligible for remote therapeutic monitoring, Medicare does reimburse RTM services. The five CPT codes used to report RTM are for service initiation (98975), data transmission (98976), data analysis and interpretation (98977) and treatment management services (98980 & 98981). And new for 2024, RHCs and FQHCs providing the above RTM services bill HCPCS code G0511. Refer to CMS.org for the latest CPT code updates.

Blog and resources

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The Centers for Medicare and Medicaid Services (CMS) defines chronic conditions as those in which the patient is at significant risk of death, acute exacerbation/decompensation, or functional decline, and are expected to last until the death of the patient.

Transitional Care Management (TCM) Overview & Benefits

Transitional Care Management is a program designed to support and track Medicare patients in the 30 days following discharge from a hospital or treatment facility.

Annual Wellness Visit (AWV) Overview & Benefits

The Annual Wellness Visit (AWV) is a Medicare specific annual health status check where patients have vitals and health status indicators assessed, to provide an opportunity for earlier support and intervention for chronic conditions or concerns.