Remote
Therapeutic Monitoring powered by AI
Medsien’s RTM solution keeps patients and providers connected 24/7 for around-the-clock coordinated care.
Maintain a constant line of care communication
With Medsien’s automated and audit-proof technology, you gain detailed documentation to track patient vitals and health trends in real time.
Provide personalized attention to each and every patient
Medsien’s proactive care team understands each patient’s medical history and regularly checks in to answer questions, make appointments and monitor treatment progress.
Alleviate patient and provider stress with easy implementation
RTM programs can be therapeutic for everyone involved, both medically and emotionally. Medsien automates workflows end-to-end, from enrollment, tracking, reporting and billing.
What is Remote Therapeutic Monitoring?
In 2022, the Centers for Medicare and Medicaid Services (CMS) introduced a new category of digital health services – Remote Therapeutic Monitoring (RTM).
RTM is designed for the management of patients using medical devices that collect therapeutic, non-physiologic data. Data around indicators such as therapy/medication adherence, therapy/medication response, and pain level can be collected and billed under the RTM codes.
Non-physiologic measures can allow a provider to determine how well a patient is responding to a medication, what social or environmental factors affect the patient’s musculoskeletal health status, and what changes could be made to improve the patient’s health.
Designed with
Pain Management in mind
Medsien brings a comprehensive Remote Pain Management solution through the Remote Therapeutic Monitoring (RTM) designed with specific pain management workflows. Our solution maximizes patient engagement and provides a more accurate view of patient’s pain levels and symptoms.
Understand patient trends
Gain better insights in patient pain levels throughout the month, allowing providers to tailor treatment plans to better address patients' needs, making adjustments as necessary to ensure optimal pain management.
Improve Medicare Compliance
Medsien automatically records and stores detailed documentation, audit trails and recordings of all patient communications, so you never have to worry about activities done for patients at any given time.
Reduce administrative burden
Having a team of Care Partners who regularly check-in with your patients, means a lot less work for your providers and staff on typical tasks like scheduling appointments, referrals, etc.
Loop by Medsien
With our app which they can easily access from both iOS and Android platforms, your patients will be able to receive important information from their healthcare provider.
Intelligent pain management modules
Collects various daily pain related data points to help providers better understand patient pain levels, radiation to other areas, patient‘s ability to complete daily activities and more.
A HIPAA compliant communication portal
Allows patients to easily communicate with their dedicated care partner, ask questions and receive support, in a HIPAA compliant portal to protect their privacy.
Allows patients to understand their patterns
Patients are able to view their pain level reporting and changes over time, providing them with greater visibility and control over their pain.
Connect seamlessly with our comprehensive EHR ecosystem
With ever-growing number of technology integrations,
you can get up and running with Medsien in a matter of days.
We have a very simple implementation process for our RTM solutions and can go live within a week
Our team will manage all the aspects (eligibility, announcements, enrollment, etc.) so this will not take any time from you or your staff.
Eligibility
Medsien intelligently identifies your patients' eligibility based on their chronic conditions and insurance coverage to maximize your practice coverage.
Enrollment
Medsien's Enrollment Specialists contact your patients on your behalf and walk them through the enrollment process effortlessly.
Engagement
Every one of your patients will be assigned to a dedicated Certified Medical Assistant to improve engagement and deliver personalized care to your patients.
Medsien client in Pain Management
Schedule a demo
Contact us to see Medsien in action and learn how your organization can reimagine remote care management.
Frequently asked questions
Everything you need to know about remote therapeutic monitoring.
Remote therapeutic monitoring (RTM) is the management of patients using self-reported therapeutic data, otherwise known as non-physiological data, outside of a provider’s organization.
Examples of remote therapeutic monitoring involve the initial setup and patient education on the use of equipment that allow patients to self-report on respiratory system status, musculoskeletal system status, therapy adherence, and therapy response.
Equipment used for remote therapeutic monitoring must monitor either the respiratory or musculoskeletal system. Common devices used in RTM programs include but are not limited to: respiratory inhalers for asthma or chronic obstructive pulmonary disease (COPD) and medical devices used for physical and occupational therapy.
Similar to other care management services, remote therapeutic monitoring requires a minimum of 20 minutes of care coordination, with at least one interactive communication with the patient or caregiver via phone call or video conferencing.
Remote therapeutic monitoring services are available to patients of eligible qualified healthcare professionals, which include physicians, physical therapists, occupational therapists, and nurse practitioners.
Remote therapeutic monitoring benefits patients by increasing access to therapeutic care outside of their doctor’s office. RTM also benefits practices by widening the scope of non-physiological data that can be self-reported to receive reimbursement for coordinated care management.
Compared to RPM, RTM encompasses a broader set of use cases and application of remote patient care. The primary difference between RTM and RPM is the collection of non-physiological or therapeutic data, which can be self-reported by patients around indicators, such as pain levels and medication adherence.
No. Because RTM and RPM services have unique requirements on the categorization of data collected, they cannot be billed for the same patient in the same month. Additionally, if multiple medical devices are used, they can be billed only by one practitioner, only once per patient, per 30-day period.
Unlike RPM, non-Evaluation and Management (E/M) billing practitioners can bill for RTM services, which includes physical therapists and operational therapists. RTM services must be provided under direct supervision when not directly performed by eligible physicians, nurse practitioners, or therapists.
For 500 enrolled patients, Medsien’s RTM solution can generate up to $850,000 in additional annual revenue. With our accurate, automated billing and coding, we achieve an average monthly reimbursement rate of 98%. Reach out to our team of RTM experts to get started.
Yes, as long as a patient’s chronic condition is eligible for remote therapeutic monitoring, Medicare does reimburse RTM services. The five CPT codes used to report RTM are for service initiation (98975), data transmission (98976), data analysis and interpretation (98977) and treatment management services (98980 & 98981). And new for 2024, RHCs and FQHCs providing the above RTM services bill HCPCS code G0511. Refer to CMS.org for the latest CPT code updates.
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