Monthly care with dedicated Care Partner
Medsien is not a call center, our patients receive personalized care from dedicated staff.
Nura, the first and only Care Continuity Platform, powered by Medsien.Visit Nura
A care team you can trust
It takes a village just to maintain one person’s health. Medsien’s care partners develop personal relationships with patients, seamlessly and at scale.
We understand the hesitancy to outsource remote care programs to third parties. But at Medsien, we act as an extension of your office with dedicated staff.
Put your patients in the best hands
Each member of Medsien’s care team of registered nurses and certified medical assistants is required to meet our rigorous standards, including:
Extensive background checks including healthcare sanctions check
Active certifications from national organizations like AAMA or NHA
Continuous training and quality assurance for increased compliance
A team dedicated to your patients
Medsien offers hybrid staffing to supplement your team when needed, providing extra support and resources for optimal patient care.
Feel secure with our US-based team
Our growing network of Care Partners are all based in the US and live local to your patients.
Bridge the language gap with our bilingual care
Bilingual staff speaks English, Spanish, Russian, Korean and other languages.
...that also feels like your own
Unlike any other platform, Medsien provides a real-time view into every patient interaction, so you can monitor their care just as closely as you do with your own staff.
Automated time tracking, recorded calls, and detailed logs
Greater transparency with a real-time audit trail of all patient interactions.
Individualized care plans with custom surveys and questionnaires
Extensive documentation to monitor health trends and keep providers informed.
Detailed analytics and reports for better visibility and compliance
Monthly and quarterly reports to keep you informed on the performance of your programs.
“Medsien’s medical assistants are, by far, some of the most well-trained, empathetic, insightful, caring people I have ever worked with. These people care and are also extremely competent.”
Medsien client in family medicine
Schedule a demo
Contact us to see Medsien in action and learn how your organization can reimagine remote care management.
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Blog and resources
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Chronic Care Management (CCM) Overview & Benefits
The Centers for Medicare and Medicaid Services (CMS) defines chronic conditions as those in which the patient is at significant risk of death, acute exacerbation/decompensation, or functional decline, and are expected to last until the death of the patient.
Learn more
Annual Wellness Visit (AWV) Overview & Benefits
The Annual Wellness Visit (AWV) is a Medicare specific annual health status check where patients have vitals and health status indicators assessed, to provide an opportunity for earlier support and intervention for chronic conditions or concerns.
Learn more