A care team you can trust

It takes a village just to maintain one person’s health. Medsien’s care partners develop personal relationships with patients—seamlessly and at scale.

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We understand the hesitancy to outsource  remote care programs to third parties. But at Medsien,  we act as an extension of your office  with dedicated staff.

Put your patients in the best hands

Each member of Medsien’s care team of registered nurses and certified medical assistants is required to meet our rigorous standards, including:

Extensive background checks including healthcare sanctions check

Active certifications from national organizations like AAMA or NHA

Continuous training and quality assurance for increased compliance

A team dedicated to your patients

Medsien offers hybrid staffing to supplement your team when needed,
providing extra support and resources for optimal patient care.

Monthly care with dedicated Care Partner

Medsien is not a call center, our patients receive personalized care from dedicated staff.

Feel secure with our US-based team

Our growing network of Care Partners are all based in the US and live local to your patients.

Bridge the language gap with our bilingual care

Bilingual staff speaks English, Spanish, Russian, Korean and other languages.

...that also feels like your own

Unlike any other platform, Medsien provides a real-time view into every patient interaction—so you can monitor their care just as closely as you do with your own staff.

Automated time tracking, recorded calls, and detailed logs

Greater transparency with a real-time audit trail of all patient interactions.

Individualized care plans with custom surveys and questionnaires

Extensive documentation to monitor health trends and keep providers informed.

Detailed analytics and reports for better visibility and compliance

Monthly and quarterly reports to keep you informed on the performance of your programs.

Medsien’s medical assistants are, by far, some of the most well-trained, empathetic, insightful, caring people I have ever worked with. These people care and are also extremely competent.